Technology Specialist II - Sparta Office

Are you looking for work in a team oriented company? A company that truly focuses on work/life balance? A company that believes in having some fun while at work? Please consider us! 1st Community Credit Union is a mid-sized, full service financial institution that currently serves anyone who lives or works within Monroe, La Crosse, Trempealeau, Jackson, Buffalo, Eau Claire, Clark, Wood, Adams, Juneau, Sauk, Richland, Crawford, and Vernon counties. We do have three branch locations and they are located in Sparta, Tomah, and West Salem, WI.

1st Community Credit Union is seeking applicants for the position of Technology Specialist II. This is a full-time 40 hour a week position located in our Sparta office.

This role is responsible for providing technical support for hardware, software, and network issues. Diagnose and resolve PC troubleshooting, repair, and installation. Manage and maintain the phone system including setup, troubleshooting, and updates. Serve as the liaison with our core processor, ensuring effective communication and coordination. Collaborate with internal and external vendors for system maintenance and improvements.

This position requires an Associate's degree in a computer related field and/or 4 years of relevant experience at a financial institution.  We will require special technical knowledge of the techniques and procedures of software and network support for the credit union. Proven ability to understand installation, configuration and troubleshooting processes for software, hardware networking, and accessory equipment. Requires the ability to independently perform all of the duties of the position efficiently and effectively. Must have strong communication and training skills, be able to communicate technical information to non-technical users, and have strong organizational skills. Knowledge of Symitar Episys core processing system, SQL, and PowerOn knowledge is a plus.

• Excellent pay and advancement opportunities
• Health insurance*
• Dental insurance*
• Vision insurance*
• Voluntary Benefit insurances*
• 401K  match up to 5%*
• Health Care Flexible Spending Account*
• Vacation, Sick, and Personal Hours*
• Life Insurance* and Long Term Disability*
• Holiday Pay*
• Educational Reimbursement program (available after satisfactory completion)

• or e-mail resume to Sandy Anderson  
• or mail application & resume to: