Full-time Member Service Rep II - Tomah

Posted: 06/14/2026

1st CCU is seeking a friendly, detail-oriented individual to join our Tomah team as a Member Service Representative II (MSR II). This is a full-time 40 hour a week position. In this role you'll be responsible for exceptional service assisting members with routine transactions such as deposits, withdrawals, payments, and transfers. Opens and maintains new accounts, explains products and services, and identifies opportunities to meet member needs. Answers member inquiries and resolves issues with professionalism and care. Maintains confidentiality and compliance with all credit union policies and procedures.

Successful candidate will have strong communication and customer service skills, and high attention to detail, accuracy, and the ability to multitask and work in a team-oriented environment. High school diploma and 1 year of MSR I or equivalent financial experience required. Proven experience to sell products and services required. Knowledge of Microsoft office preferred. Knowledge of various office machines/equipment and use of computer. Basic mathematical knowledge required. Valid WI driver's license required.

Why 1st CCU?

  • Excellent pay and advancement opportunities
  • Health insurance*
  • Dental insurance*
  • Vision insurance*
  • Voluntary Benefit insurances*
  • 401K  match up to 5%*
  • Health Care Flexible Spending Account*
  • Vacation, Sick, and Personal Hours*
  • Life Insurance* and Long Term Disability*
  • Holiday Pay*
  • Educational Reimbursement program (available after satisfactory completion)

*Available for eligible full-time employees
1st Community Credit Union is a mid-sized credit union with three branch locations serving 14 counties in Western Wisconsin. Our mission is to provide the financial services needed by our members/owners. 

1st Community Credit Union
Attn: Amber Baliff
P.O. Box 167
Sparta, WI 54656
If you need assistance seeking a job opportunity at 1st Community Credit Union, or if you need reasonable accommodation with the application process, please call our Human Resource Department at 608-269-8121 or contact us at amber.baliff@1stccu.com

1st Community Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.

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